These 14 leadership principles help us to unite and provide a sense of direction; norms we respect and honor. Build culture, helping us better serve customers, partners, employees, and communities wherever we work.
Trust holds everything together.
Be candid, listen to different views. Once a decision is made, commit fully.
Openly discuss doubts. Admit mistakes and issues to resolve them faster.
Aim to meet high standards every time.
Focus on customer needs when developing solutions.
Be creative, spend only when necessary. Achieve more with less.
Adopt new systems, technologies and ways to serve customers better.
Think and drive big ideas. Communicate bold directions that inspire results.
Focus on key inputs to ensure quality results in a timely manner.
Select great talent. Develop them to outshine.
Study issues in deep detail.
Manage schedules and delegate tasks efficiently.
Take responsibility and act on behalf of the company. Speed matters in our business.
Add value to others, embrace contentment and simplicity.